Terms & Conditions

Prices and discounts
Prices are quoted per bottle inclusive of VAT. The products on our website are offered subject to availability. Whilst we make every effort to ensure the availability of wines offered and correct pricing, mistakes can occur. If a product is accidentally offered at an incorrect price, we reserve the right to refuse to supply at the incorrect price and will contact you to see if you wish to proceed with the sale at the correct price.

Payments will be accepted by PayPal only (Visa, MasterCard). All credit card transactions are subject to validation checks and authorisation by the card issuer. Cards are only debited upon confirmation of the order by our orders department.

All goods must be examined on arrival. If this is impossible customers are requested to sign ‘Not Examined’. Any loss or damage must be advised to us within 24 hours of receipt of goods.

Returns and corked wine
Please contact our Customer Service team so we can discuss it. We generally do not offer sale or returns but please contact us to discuss further.

Broking Wines
You accept that these wines may be subject to normal wear and tear associated with the nature of these wines. As such the wine we sell to you will be of condition to be expected in view of its age and we will not be responsible for minor defects or imperfections or any condition resulting from nature or age of the wine.

Privacy policy
When you make a purchase, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to Tsangarides Winery maintaining, recording, holding and using personal data we collect about you. This information may be used by Tsangarides Winery to send you offers which we feel will be of particular interest to you. Tsangarides Winery will not pass on your personal information to any third parties. If you do not wish to receive further offers or if you have any questions relating to privacy matters please contact us by email on info@tsangarideswinery.com